yschang512
3 years agoNew Contributor
$200 charge for not returning the equipment
I have requested for cancellation of the service on January 3rd, and it was successfully cancelled without further instructions. I moved out of the apartment and moved out of state on January 4th. Then on January 5th, I was notified to return the equipment or I will be charged $200… thanks for letting me know ahead of time Cox. Will never use your service again.
FYI, the equipment was already preallocated when i moved in, so i assumed i didn’t need to return the equipment.