Forum Discussion
BrianM
6 years agoModerator
To add on to what CurtB mentioned, I can confirm that your modem is at least connecting to a device with a gigabit port currently. The update will not likely change the IP address that you are receiving from Cox. I can see that the modem did receive the update though. It sounds like a piece of equipment somewhere in between may not be gigabit capable, possibly even a cord if it is a regular CAT5 and not CAT5e.
Brian
Cox Support Forum Moderator