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jshacker2005's avatar
jshacker2005
New Contributor
5 years ago

10-30 second intermittent connection loss for all connections, wireless and wired. Happens Randomly during the day.

I have cox gigablast with panoramic wifi modem/router from cox.  For nearly 3 months, maybe more. I have had great speeds most of the day and then randomly, usually at peak times but not always, al...
connection issues
disconnect
SharonL's avatar
SharonL
Former Moderator
5 years ago
Hello,

This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

Thank you.

Sharon
Cox Support Forum Moderator