** internet, may have found problem
We have been having terrible internet service the 8th, and I called to report it on the 9th. Nothing has been done, nobody has even checked outside wiring or the box that serves our small apartment b...
Forum Discussion
I see that we have you setup for a service call. Please let us know if you continue to have trouble afterwards.
Brian
Cox Support Forum Moderator
Brian
Cox Support Forum Moderator
Just to add more info. For over a week everything seemed fine. I was able to send/upload pictures quickly and with no problems. Speed tests always showing 10-11 upload speed, modem even had all 4 up channels connected, working and all power levels looking great, which they still are...
But now my upload speed is 0.43??? How does that happen when I've not touched anything??
Also, the download speed seemed capped at 95 during all this time. It would start out on a speed test, any of the 6 or 7 I tried along with yours, and the down speed would always scream right up to 90 pretty fast but then slow down going past 90 and eventually hit a hard barrier past 94 and only go 94.5 to 94.9 speed. You folks sure I'm on the 150 speed plan? Seems to be exactly like the old 100/10 plan I've been on since forever.
