I had to pay $107 for two iphone 16 128GB and one iphone 16 256GB for the first installment. (Originally what I heard at the COX store was the two 128GB phones for free and the 256GB one for $100. They also showed the price tags on the website. So I will get $4.xx bill for 24 months for 3 devices) Today what COX and Citizen bank are saying is the $107 will be returned as a check within 24 months. What I was frustrated is that it was not what I heard at the COX store or read on the Terms and conditions. The Cox customer service could find any line stating that on the document and the Citizen bank does not know about the refund for the first installment. Something keeps changing from the original ads and what the COX store said.
I agree
