Forum Discussion

cin_ber's avatar
cin_ber
New Contributor
4 months ago

Charges

I ordered a mobile phone with a plan through COX yesterday, they charged my card but are also telling me what my phone will cost monthly through Cox. I'm confused! 

Can anybody explain this?

  • Hi, 

    If you order a phone when you sign up for service you can pay all at once or make monthly payments. I will be glad to revise your order with you. Please reach out to us privately our email address is cox.help@cox.com Please include your name full street address and a link to this forum post. 

    Greg