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Kendrapalumbo63's avatar
Kendrapalumbo63
New Contributor
2 months ago

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Hi, 

I miss understood when I signed up to cox mobile. I thought it would have a discount on my fiber internet and they would be billed together. When I agreed the internet and the contour stream player said it was $90 and the mobile bill was $57. Since that is not the deal I got I would like to cancel my mobile service. I am sorry for the inconvenience.

-Kendra

  • BrittneyC's avatar
    BrittneyC
    Moderator
    2 months ago

    Hi Kendra, 

    Thank you for being the best part of Cox. We are sorry that you are unhappy with your purchase. We would love to help. When you have a moment, please send us an email at Cox.Help@cox.com.