Hi @Following Business News
We definitely understand how important it is for you to watch your news shows without interruption. When you have audio issues on a specific channel, first try toggling the SAP (Secondary Audio Programming) settings. Here are instructions on how to turn off/on the SAP
www.cox.com/.../configuring-secondary-audio-programming-for-contour-2.html. If that doesn't work you can use the Cox App to send a signal that will reboot your box (links below). You can always email us at cox.help@cox.com with your full name and address, we are here to help.
Apple Devices -
itunes.apple.com/.../id415894489
Android Devices -
play.google.com/.../details
Ben S.
Cox Support Forums Moderator
