Forum Discussion

JDM's avatar
JDM
New Contributor
7 years ago

Lost emails

My inbox is not holding my emails. I receive my emails, but if I don't move them to a folder they disappeared the next time I open up my email. This happens from my phone and if I open my email through the website.  Has this happened to anyone before?

  • ChrisL's avatar
    ChrisL
    Former Moderator
    7 years ago
    @JDM

    Do you have any devices or mail clients using POP to access your email? This would be normal behavior for a POP client as how it downloads your emails from the server inbox onto the device local storage.

  • JDM's avatar
    JDM
    New Contributor
    7 years ago

    Not that I'm aware of. I am a teacher so no clients. Is there a way to fix it?