Forum Discussion

JDM's avatar
New Contributor
7 years ago

Lost emails

My inbox is not holding my emails. I receive my emails, but if I don't move them to a folder they disappeared the next time I open up my email. This happens from my phone and if I open my email through the website.  Has this happened to anyone before?

2 Replies

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  • ChrisL's avatar
    Former Moderator

    Do you have any devices or mail clients using POP to access your email? This would be normal behavior for a POP client as how it downloads your emails from the server inbox onto the device local storage.

  • JDM's avatar
    New Contributor

    Not that I'm aware of. I am a teacher so no clients. Is there a way to fix it?