Forum Discussion
jfleming116
2 years agoNew Contributor
ok i see the option, i enabled it still fails.
with this error
TiffanyR
2 years agoFormer Moderator
Hello Jfleming116,
Thank you. It sounds like the email client is not able to authenticate the username and password. I know that you just recently changed the password, but can you give this a shot again? Also, ensure that the username does not include Cox.net. It should only contain the first part of the email address.
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