Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Fuzzy picture on On Demand programs!
Ok, so all my connections are solid, and the picture on live TV is crystal clear... however, when I try to watch a show on HBO On Demand, it's fuzzy. The last message I posted on this issue suggested I check all my connections - this has been done. Also, reset my cable box, also does. Some forum users have suggested going straight to HBO Go - if that's the solution, then why in the world am I paying what I'm am for the "new and improved" Contour??
Please, fix this issue Cox.
DustinP
Moderator
•
Is this seen happening on all On Demand content with all receivers in the home? We need to reserve a field technician to diagnose and determine a solution to the On Demand quality.
0
0
SunnyinOC24
New Contributor
•
Hi,
It's just happening with Game of Thrones season 6, no other On Demand shows have this issue. I'm going to reset the modem to see if that helps out at all. I don't want a technician sent out to the house just yet.
Thank you.
0
0