Sharon68kay's profile

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Wifi

This is the third day this week that I have not had Wi-Fi because they are constantly doing maintenance. I'm being charged $140 a month I've been a long time customer. Is there going to be any kind of discount for this? New customers get treated better than long time customers 

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564 Messages

Hi, Sharon. I'm so sorry for the issues with your service. We're glad to assess your account for credit. Please email us at Cox.Help@cox.com with your name, address, Cox PIN and a copy of this forum message. I am happy to assist you. 

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