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New Contributor II
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Pro-Rating or adjusting Bills
Seems COX should adjust/lower customers bills when they had internet outages that recently occurred for hours at least 3 times a week. Same goes for their other services. Just saying !
Andrew_Wees
+4 more
Contributor III
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0
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Karen_R
Former Moderator
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Thank you for contacting Cox Social Media. I truly apologize that the services were not working. We can take a look into your account. Please send an email with this forum link, your full name, and address to cox.help@cox.com. We will reply back once we receive the email. Thanks
Karen
Cox Forum Support
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