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asu04grad

Visitor

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1 Message

Internet down—need assistance

Hello, 

I came home from my vacation and my internet is down. My WiFi gateway light is flashing and when I checked my Fiber terminal, there are 3 lights one: one green (top), one red (middle) and one yellow (bottom). Can someone help me diagnose the problem and fix it? Thanks! 

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LisaH

Moderator

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1.1K Messages

Hi. I will be glad to help in any way I can to get your service working again. To do this, please send an email to cox.help@cox.com and please include your name and complete address. Thanks, Lisa Cox Support Forums Moderator

 

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