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New Contributor
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1 Message
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In Irvine and my internet just stopped working. All devices will not work. No billing issues and the app says no known issues at the moment. Anyone else having this issue?
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Poor internet service
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Spectrum is terrible
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Reapeating connectivity issues
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Payment
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Lack of hotspot setting
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URC-8820-MOTO remote doesn't control DVR
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WiderMouthOpen
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Esteemed Contributor III
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What model modem do you have and what lights are on it? Have you tried a power cycle?
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CurtB
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Honored Contributor
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If your Internet went down just before you posted and it's not a frequent thing, go for a walk (weather permitting) or do something to just relax for a bit. If you know your neighbors, ask them if their Internet is down. You can phone Cox to report it if you want, but it's probably just a short-term, local outage that will be fixed quickly. If your Internet remains out for an extended period of time, contact cox.help@cox.com. Post back when Internet is restored.
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