New Contributor
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1 Message
Internet down
In Irvine and my internet just stopped working. All devices will not work. No billing issues and the app says no known issues at the moment. Anyone else having this issue?
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WiderMouthOpen
Esteemed Contributor III
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3.5K Messages
What model modem do you have and what lights are on it? Have you tried a power cycle?
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CurtB
Honored Contributor
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2.1K Messages
If your Internet went down just before you posted and it's not a frequent thing, go for a walk (weather permitting) or do something to just relax for a bit. If you know your neighbors, ask them if their Internet is down. You can phone Cox to report it if you want, but it's probably just a short-term, local outage that will be fixed quickly. If your Internet remains out for an extended period of time, contact cox.help@cox.com. Post back when Internet is restored.
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