JeffinLouisiana's profile

Contributor

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111 Messages

Closed

Email down

Is there an email outage tonight?    It started at 1am.     Can't access webmail or pop3 on phone or pc.

New Contributor II

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7 Messages

Yes. pop.cox.net [SYS/TEMP] Temporary authentication failure. [proxy-19:2023-01-26 06:37:43]

Contributor

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111 Messages

Its back up and running.  Its rare that webmail and network settings go down at the same time.

New Contributor II

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7 Messages

Not pop3 for me. Was able to smtp.cox.net out a test message to a 3rd party email account & cox.net as second recipient but it was only received on the 3rd party. Mail server pop.cox.net responded: Disconnected for inactivity during authentication.

New Contributor II

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7 Messages

And webmail's Link External Account autoconfig failed when adding another @cox.net email.

Contributor

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111 Messages

Your correct.  I'm guessing they will be doing maintainence until 6am.

Contributor

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111 Messages

Now It's saying   "null"

New Contributor

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1 Message

Email down since last night. Still out this morning 

New Contributor III

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19 Messages

Unable to send email 9:34 am CST

Esteemed Contributor III

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3.5K Messages

Could a moderator please respond with a update or ETR?

New Contributor II

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3 Messages

Yes here in Las Vegas the email server is intermittent . And has been since yesterday at 9;00pm

Honored Contributor III

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5.7K Messages

I can log into Webmail but my client fails:  Temporary authentication failure.

New Contributor II

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3 Messages

Same issue here . Also my emails are delayed as well.

New Contributor

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2 Messages

Email via Thunderbird is down but I can access it via webmail

New Contributor

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2 Messages

Never mind. I am having trouble sending via webmail

New Contributor II

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3 Messages

Yes here in Las Vegas the email server is intermittent . And has been since yesterday at 9;00pm

Moderator

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751 Messages

Theinsider

Hi, we've received notice today that the email server issue has now been resolved. Please feel free to reach out here if you continue to have any further trouble.

Stephanie
Cox Forum Moderator

New Contributor II

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5 Messages

I just realized that I cannot send emails from webmail at this time. 

New Contributor

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2 Messages

I also cannot send email from webmail.

Moderator

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751 Messages

TRoss68

Hi, the email server issue has been resolved. Please reach back out right here if you continue to have any trouble! Thanks!

Stephanie
Cox Forum Support Moderator

New Contributor

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1 Message

2 users imap not working 4:45 PST. 

Honored Contributor III

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5.7K Messages

Sending email is hit-or-miss via Webmail.  Server errors.  The mail queues must be stuffed.

New Contributor

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1 Message

I haven’t got an email in Las Vegas since 1008 on 26 Jan 23.

something is screwed up and no information from cox via text or other means

Honored Contributor

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2.1K Messages

The Webmail issue prevents sending email.  You should be able to receive Webmail.

New Contributor

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2 Messages

Still intermittently down in in Rhode Island.  Webmail sometimes works.  Sending usually fails with a server error message.

Moderator

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531 Messages

Hello JohnInRhodeIsland,

My apologies for the delay. There was a confirmed issue with Webmail that has since been resolved. Please feel free to reach out to us via email at Cox.help@cox.com if you require additional support.

Latitia
Cox Support Forums Moderator

New Contributor III

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36 Messages

An error occurred inside the server which prevented it from fulfilling the request. 11 AM CST Phoenix down since midnite Cannot send mail, receives ok. Not a tekkie - I just want this to work. Like my car, or any other thing 

Esteemed Contributor III

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3.5K Messages

I just want this to work.

Switch to Gmail. It "just works" and I haven't had a problem in the 10+ years I have been using it. This outage after maintenance shows how little Cox cares about email service.

New Contributor III

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36 Messages

An error occurred inside the server which prevented it from fulfilling the request. same here phx since 1 am fri am....