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If I’m just swapping out my existing cable modem for a newer cable modem (I own both), with no change in my Cox service, and I’m not a “gigablast” subscriber, will I need to contact Cox’s TS department? Or is this an action that, assuming my internet service and WiFi network function normally with the new cable modem installed, I can do entirely on my own? Thank you.
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Bruce
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Honored Contributor III
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As long as the new modem is listed as certified, it should self-activate. You can troubleshoot here as well.
www.cox.com/.../cox-certified-cable-modems.html
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ChrisL
Former Moderator
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-Chris
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