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c5powell

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No internet or cable tv

I understand we had hurricanes, but we had internet and tv when our powered was restored Wednesday, it came back on Thursday worked till this morning , been down ever since this morning. I need it for work!

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Allan

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Service has been restored to 92% of customers in affected areas, and we expect full recovery in areas that our crews can safely access by end of the day Sunday. In some areas we can’t complete repairs until roads are clear and power is back on—keep in mind that while customers may have power, there may be damage or loss of power affecting a part of our network that supplies service to a specific area or neighborhood.
-Allan

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anthonyruble

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@Allan​  you did not understand his post.

 

service was restored and working fine for several days after hurricane.

 

then today internet service quit working.

we want to know what is going on and when we will have it back.

 

several of us need it for work.

(edited)

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Allan

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Intermittent and/or loss of service can happen while our techs are in the field working. 
-Allan

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