Ruskie's profile

New Contributor

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4 Messages

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Station ID

Although the station is correctly displayed, there is no additional info shown--instead, the message reads "No data". I've reset my receiver, but that didn't correct the problem. Is this only temporary, or is there some procedure I should try?

Valued Contributor III

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4.2K Messages

Is this just for one channel? Or all channels? Usually a problem with guide data is a issue with the upstream signal the box uses to communicate with Cox.

Do you also have problems with EOD? Are there any splitters you can bypass or check?

Former Moderator

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980 Messages

Hi Ruskie,

We'd like to take a look at the signal to your receiver from our end. Please send the team an email to cox.help@cox.com with your full service address.

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