Visitor

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9 Messages

Problems with internet setting changed files or erased files pics and other person

I've had so many problems it has to be someone on the inside helping these hackers take over I wifi including our settings private information back accounts id ext .they can see what we do when we leave who we talking or communicating with and much much more

Moderator

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566 Messages

Hi, there. I'm really sorry for the security concerns you have and I would like to help. If you suspect someone has access to your network and you did not allow them, you might want to change your network name and password as a first step. Then, restart your router to remove anyone without the new credentials. I hope this helps. -Chris

Visitor

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9 Messages

Yes this is BS .I had someone controlling my wifi my devices and more for over 2 years .my phone is getting real hot hear. My photos files and other valuable internal information on my devices have been changed corrupted or just plain erased even platforms have been changed to older versions done changed for individual and some have just been dismissed. 8 have money missing I. My account sometimes just a few cents and other times. More 

Moderator

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566 Messages

I apologize. Although your mobile phone's temperature won't be related to your service, you might consider contacting the support channel for that device as sometimes an overheating mobile phone might indicate a battery issue. -Chris