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Router remote management problem
I have a C6300BD modem/router combo that I am trying to access remotely. I have found that when turning on the feature, my remote management address is 10.99.xx.xx which is a private ip. I did a trace route to google and found this:
1 1 ms 1 ms <1 ms 192.168.0.1
2 12 ms 9 ms 11 ms 10.99.0.1
3 20 ms 31 ms 15 ms 100.127.0.176
4 10 ms 9 ms 16 ms 24-234-6-44.ptp.lvcm.net [24.234.6.44]
5 21 ms 22 ms 22 ms sanjbprj02-ae0.0.rd.sj.cox.net [68.1.5.186]
6 29 ms 51 ms 32 ms ip70-167-151-23.at.at.cox.net [70.167.151.23]
7 30 ms 30 ms 28 ms 108.170.242.81
8 31 ms 35 ms 33 ms 216.239.49.89
9 99 ms 53 ms 57 ms google-public-dns-a.google.com [8.8.8.8]
The first two paths show a private ip which, from what i've been researching, makes me assume that I have a double NAT problem.
How can I go about fixing this so I can access my router remotely? I have no other routers involved in this setup, just the C6300BD provided by Cox connected to the cable in the wall.
Accepted Solution
DannyS
Moderator
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Hello,
The 10. IP you see is a masked IP of your modem from within net block. This IP would never be used to gain remote access for any reason. If this modem would be one of our gateways, we would recommend not to do this as we do not support remote management on our devices outside our network tools. You would either need to pick up a stand alone router or look for downloadable software that you can set up on your remote device and one of the PC's on the home network. Once that is set up you would be able to log into the router this way as well.
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