Skip to main content
4814's profile

4814

New Contributor

 • 

9 Messages

Closed

Right at Noon - Another Webmail Server Failure

Right at Noon today, I was reading my Inbox and some Saved email messages and the Cox.net server stopped responding. I was using my Internet Explorer 11 browser, with the classic webmail. I immediately loaded and opened my Firefox browser and it also had a very long delay before finding Cox.net sign on page for my classic webmail. Both browsers, as I clicked back and forth, were failing to connect to Cox.net with any speed at all. Both with very long delays. What is going wrong with Cox high speed Internet service? Why are they charging so much for service that is so slow and intermittent. Worse than dial up used to be. ___________ Thanks, Joe 

Discussions

 • 

Updated 

2.1K

2

0

0

4

4814

New Contributor

 • 

9 Messages

I have written about this repeated, daily failure of Cox.net classic webmail to serve us subscribers. It is doing it again. At 10:23am I was looking at a message on my classic webmail account (Internet Explorer) and deleted it, returning to the Inbox list and selected three other spam-type items to delete. I has been 4 minutes and the classic webmail has not yet responded to the click to delete the 3 spam-type messges. I opened my Firefox browser and attempted to log in to my classic webmail from there at 10:25am and IT STILL HAS NOT RESPONDED!! It is frozen with a white blank screen, displaying only the Cox "Shop My Account My Connection Support" across the top and some links "Webmail Internet Tools View/Pay Order Services" on the left side. This is very bad customer service from Cox, which pays a lot for advertising about "high speed Internet." Some great service. Sure. ______________ Thanks, Joe Cobb Glendale, Arizona JoeCobb@cox.net .

0

0

E

EdwardH

Valued Contributor

 • 

755 Messages

Are you noticing the same issues with the Enhanced view for Webmail as well? Also do the issues persist after the morning/earl afternoon time frame or is it just the specific time you are having he problems with the Webmail site?

---

0

0