Barney1's profile

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password

I have been unable to send or receive any emails since 4/28/14.. When I sign into my email account it asks for my password, this has never done this before. When I enter my password the message states that it is an incorrect password. Can I do something to stop having to enter a password when I open my email account?

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Hi Barney1,

It sounds like the program you are using is not recognizing your password. Have you recently changed your password to this account? What email client are you using to access your emails? Are you having any issues with signing into webmail on the cox.com site? If so, I would recommend resetting your password by selecting the option 'Forgot Passoword' at the following site: http://bit.ly/1s7krX4 . Once you have successfully updated your password, reenter this information into your email program upon request. Please let us know if you have any other issues with sending/receiving email.

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