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Orthoscott

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Only one channel working

I just hooked up a Motorola HD receiver from Cox.  The only channel that works is 1025 which is TLC.  When I change the channel the channel is displayed along with the time (which never changes from 5:00am) on a white background at the bottom of the screen but there is no signal.  TLC comes in clear as a bell but again I get absolutely nothing else.  Anybody else have this problem?

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StephanieA

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Hi Orthoscott,

If you have a new receiver, you will need to have it activated. You can call 888-556-1193 or go online to www.cox.com/activate if you still have the work order number. If it still isn't working, please bypass the receiver and let me know if you get a picture straight from the wall on ch 3 or 4.

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