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New Contributor II
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On Demand Outage?
I can't get into On Demand for the past 24hrs. An error screen indicates "experiencing a technical problem". Is this a national issue? Local? Any info available/
jakethecat
New Contributor II
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On screen msg box indicates technical issue and offers a code # to call in with. Chat followed up and confirmed there was a reported tech issue in my area, but then suggested I reboot the box. That worked, indicating there was no technical issue, but another problem inside my new Contour box....about the 5th in a month. Made me feel manipulated and marginalized. Ugh.
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Don318
New Contributor
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@ jakethecat,
Get used to rebooting I have had to do it many times over 2 yr. period with both contour boxes. Anytime something don’t work right, reboot it, most problems will be cleared.
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DerrickW
Valued Contributor
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We can send a signal to the box to see if that may correct the issue. Does this happen on more than one TV?
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