Skip to main content
rhobbs521's profile

rhobbs521

New Contributor

 • 

1 Message

Closed

minibox trouble. reference code 5.1.4

I recently set up a new mini box. when i turned it on i have audio, but no video.  i did a channel scan and reset the mini box still no video. I have a technician coming out tomorrow but i would like to fix the problem before then if possible

Discussions

 • 

Updated 

2K

1

0

0

N

NicholeC

Moderator

 • 

886 Messages

Hi Rhobbs521,

What type of connections do you have going from the box to the TV? Are you connected through any other devices, or just straight from the box to the TV? Has technical support refreshed the equipment? Is there a light on the front of the box, if so what color?

0

0