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New Contributor
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IE error
I am trying to get started using Home Network Security Check and keep getting error message- "We're sorry, Cox's Home Network Security Check application requires to use Microsoft Internet Explorer 6.0 or higher. Please try again using a compatible browser." I am using IE 11. Why cant cox see this?
Health_Edge
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Valued Contributor III
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Lets cut to the chase. I assume your trying to port forward? What kind of router do you have?
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smtips
New Contributor II
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Try it without a router hooked up if possible, go from modem to computer and see if it persists. If it works, contact Cox and tell them what setup you have that it's not working with (ie, your modem and router brand and model etc). Also, you can paste the error message into a search engine to see what other people have experienced and how they fixed it, there are a few people out there who have had the same issue.
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