J_J_'s profile

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Forgot Wireless password

I have searched the cox site and cannot find out how to access or change my forgotten wireless password. I need it to set up to my TV and to access my wireless on my phone.

Anyone answer this seemingly simple question?

Thanks

Valued Contributor III

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The reason it's not on Cox's site is because your wireless password isn't controlled by Cox. It is controlled by the router. What kind of router do you have?

If it's a Cox gateway, then the password will be printed on a sticker on the router. If you have changed it from that, then you would either need to factory reset the device (which I don't normally suggest) or log into the router to change the password. 

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