SQuackenbush's profile

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DPC3825 admin page unreachable

I can no longer reach the admin page on my dpc3825 router. Can anyone suggest a fix for this? I get

This page can’t be displayed
  • Make sure the web address http://192.168.0.1 is correct.
  • Look for the page with your search engine.
  • Refresh the page in a few minutes.

Valued Contributor

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A couple of things come to mind:

- are you sure you are connected to the gateway either wired or over WiFi, you may get that message if you are not connected.

- did you change IP address of the gateway?  In windows you can check this by opening a command prompt and entering "ipconfig -all" without the quotes.  The gateway address is listed as default gateway.

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@SQuackenbush

Are you sure you're using a 3825 gateway? When I look at your account all I see is a cable modem.

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Did you change your out of the box DHCP scopes?  

On your computer, run from a command prompt window,

ipconfig

Under Default Gateway, that is your router IP.  Launch your internet browser and go to http://x.x.x.x (x.x.x.x being your Default Gateway listed), or try https://x.x.x.x

H:\>ipconfig

Windows IP Configuration

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . : your.home.here.com
IPv4 Address. . . . . . . . . . . : 172.16.0.126
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 172.16.0.1