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New Contributor
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Okay so long story short, internet was down for 5 days do to upstream issues. About the time I got that fixed I upgraded to the ultimate package for the data cap. This all happened last week, checked my band width meter today and no update since the 23 of February. I am a heavy user and I need to monitor my usage but the web tool is a week behind. I called talked to tech support and they only see readings until the 23 same as me. What else should I do?
TL;DR data usage meter not updating.
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Health_Edge
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Valued Contributor III
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Do you have a router or are you using a gateway? Some routers have the ability to monitor bandwidth that you might be able to use until the data meter catches up.
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madtown28
New Contributor
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Sorry for such a late reply. Its a router which dis have dd-wrt or tomato on it. However just to update still no update in the usage meter.
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