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wees41
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Contributor II
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cable card says authorization MP
what does it mean authorization MP channels 2-27 1002-1027 only viewable?
Becky
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Moderator
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"MP" stands for "missing packets." We sometimes see this error if the CableCARD fails to receive all of the authorization/activation information it needs. Does the CableCARD show that it is correctly paired with your TiVo?
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wees41
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Contributor II
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it's paired I just don't thing the command to download the channel map was sent since we only see 2-27 is sd and HD
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wees41
+5 more
Contributor II
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what do we need to mention to the csr to make sure the correct signals are sent since we still only get 2-27 in SD and HD and the local subchannels?
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Becky
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Moderator
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Did you lose channels on a TiVo/CableCARD that had been working correctly? Or is this a new setup? What is the serial number of the CableCARD (or the Tuning Adapter connected to the card)? I'll take a look at it from this end for you.
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wees41
+5 more
Contributor II
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Tivo Model TCD846500
Cable Card SN# MA1128FF9183
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wees41
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Contributor II
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Becky did you find anything out?
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Becky
+2 more
Moderator
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The card is paired correctly on our end. Did you suddenly lose channels that were previously working? Is the 2nd TiVo with CableCARD/Tuning Adapter able to tune all of the channels to which you subscribe?
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