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New Contributor
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Billing
I just had to reduce my services down to basics to reduce my bill to $217.98 a dos.
I was paying $246.91 a mos.
I have been with Cox for 15 years.
New sign ups to Cox services can get way better service then I am getting now for $130.00 a mos.
Why?
Why is that I can be loyal to Cox for 15 years and it does mean anything?
I don't think this is right.
Many be I need to seek some other provider.
Andrew_Wees
+4 more
Contributor III
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the prices go up after the promo rates are over just about every business treats new customers better than loyal customers
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BrendaH
Former Moderator
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We appreciate your loyalty for 15 years and we don't want to lose you. Please email us at Cox.help@cox.com.
Brenda
Cox Support Forum Moderator
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ecordova2
New Contributor
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Brenda,
I'm a 12 year customer. I contacted CS about my rising bill (we're retired, on fixed income) and was offered $5 off my bill. My bill went up $8. There is no hope for any kind of relief. We're researching other options.
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XavierB
Former Moderator
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We want to help! Please send us an email at cox.help@cox.com.
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