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New Contributor
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Bad Gateway
Hello,
I am trying to add an email address to my cox account.
When going to http://cox.net/ My Account I get the following message.
" Bad Gateway
The proxy server received an invalid response from an upstream server."
I can get to the my account login page by going to 68.99.123.147 But trying to login I again get the Bad Gateway message.
Does this indicate a COX Proxy problem?
Allan
Moderator
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Hello CableViewer,
This can be caused by several different issues. Please reset all equipment (modem, router, and pc). Restart your browser and delete cookies and cache. Also, try a different browser and/or check for browser updates. You may want to consider bypassing your router. You may also need to check your DNS settings to make sure that it has not been manually changed.
Also, do you get this message before or after you login to the website?
Allan - Cox Support Forums Moderator
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Linduff
New Contributor
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Sounds like DNS, you can add 8.8.8.8 and 8.8.4.4 for DNS and see if it works
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