What could possibly be hurting my signal???
•Gigablast plan •Brand new coax running through my home. •Only 1 splitter (cable modem/TV box) •Docsis 3.1 modem. All levels power and SNR levels within recommended. •Lines tested at home and at road by senior technician. Says everything looks great. •Technician ran a ping plotter to determine of any nodes were bad. Everything looked good. •All wiring and connectors are secured firmly. My issues: connection inconsistencies I can have a short span where everything seems to be going well, then BAM...lagging everywhere. I don't have a pc so I can't particularly run these advanced pc tests. But from what I'm observing, my biggest issues are PING SPIKES, PACKET LOSS, AND FLUCTUATING UPLOAD SPEEDS.. I'm also getting T3 TIMEOUTS in my event log I started to think maybe it was the servers I was playing on and not my signal. But I play at my girlfriends house and have absolutely no issues. She has suddenlink. What in the heck could be my issue? Because cox is not able to detect it and I find it very annoying to not even be able to game on gigabit speeds. Ps: at this point I'm testing things straight wired to my modem. Is there anything that can be interfering with my signal that cox wouldn't be able to detect even with a ping plotter? I need some real knowledge here.Upload Speeds
I am running into a problem over the last 2 month with the upload speeds being all over the place. The Main issue is them dropping and then 2 minutes later they are back up with no problems. I can go a few hours and we get to rinse and repeat. I have contacted tech support, and as always it is my equipment. Now I could almost buy this, my modem was about 5 years old and working on older tech. I just went and bought a new modem. Hooked it up, contacted cox and got the new one set to my account. Everything was fine, Great speeds on Up/Down, I even had the rep check the noise levels. Now here I am 3 days later and I am getting the same problems. The download is wonderful, However anyone that works in Tech knows that for streaming and just plain surfing the web, UPLOAD is what is important. Oh look while I was typing this I just went offline and came back on in a matter of 30 seconds. I know this is a problem with people in my area, i have talked with several neighbors about it. I just Cox would fix the problems and quit upping my bill for consistent services they cannot provide.All I am asking for is a stable connection. Not something that as stable as a ADHD child on speed.
