2 Tivos w/Cox cards & channel tuner - VOD does show but has never worked V205 Error
We have Tivo Roamio and Bolt, Cox cable cards, Extended channel tuners. When we first got them Cox VOD didn't even show-up. Worked with Cox and all proper flags, codes, etc were then added/set correctly. VOD still didn't work Error V205. Tech came out and brought new cards and tuner boxes, still no joy. We ended up just watching shows on the Cox Website through a browser on our computer, but now you can't watch certain shows on the website that you can with VOD on a card or cable box. We've tried the reboot modem and router and tivos, no joy there either. Tivo says it's Cox and the Cox techs say they don't know Tivo. I've spent probably 16 hours on hold or working with folks on both sides of the fence. I had escalation tickets and second tier folks call back and no one can eve say what V205 even is. I can launch the Cox VOD app on the Tivo or search for a show that says it's available on Cox VOD. If I select to watch, the spinning circle comes and then a text box that says Error V205 Cox VOD is temporarily unavailable. Try again later or call Cox. Have done both. There are so many entries on these forums reporting the V205 error and some general suggestions, but there is never an entry with a real report of the solution. Can anyone from Cox help me? I once heard of a guy that works in escalated support that used Tivo on Cox and he knew all fixes, but this was from a Cox engineer that said that this guy was one of the only guys that could make Tivo work with VOD. Tivo is definitely no help. They turn around and put you on a conference call with them and Cox and you sit there listening to each of them blame the other. Any help would be appreciated. Rob in Arizona732Views0likes1CommentThis channel is temporarily unavailable on Tivo
Hi, I have been using my TIVO Romio (and mini) for a few years on Cox with no real issues. Recently (last Saturday) I went to my PAC12 channel and received this message "This channel is temporarily unavailable, Press select to try tuning to this channel again. Contact your cable provider for more information" The issue extends to several channels, all above 1154. This is not every channel but most of them. This is impacting even my premium channels as well (not HBO on channel 1300 though). I validated that the channel does work on the cox box that I have elsewhere in the house. I have rebooted both the romio and the mini several times, checked at different times of day to see if that was an issue and so far nothing works. Hoping there is a solution out there.4.2KViews0likes5CommentsHow to get TiVo Roamio Plus to work in Williamsburg VA
Apparently Cox has great difficulty, or reluctance, in getting TiVo Roamio's to work on their cable. In the past month, I have had at least 4 different Cox techs and a supervisor try to get my TiVo working; the issue appears to be incompatible cable cards. We've tried two different tuning adapters and at least a half dozen cable cards. Cox convinced me the problem was the TiVo, so I returned the original unit but the replacement acts exactly the same. Reps from both TiVo and Cox have acknowledged it's a well known problem and may take as many as ten different cards before they find one that works. Has anyone on this forum had a similar experience, and how was it resolved? Does anyone know of an intelligent contact act TiVo or Cox who can help?2.3KViews0likes2CommentsMTR700 adapter, TiVo Roamio, & cable card not pairing correctly
I have about gave up on keeping cox service after 37 years. We recently got a TiVo Roamio. Cox charged us $60.00 to come and install the cable card and MTR700 tuner adapter. After it was installed, we are not getting our variety pack channels and our bonus pack channels. They said they would call back that night and I never heard from them. I called again and they sent another tech out. He tried a new MTR700 adapter and same thing happened. He said he would check back later that night and we never heard anything. I have looked this up on this forum and found where Cox has helped people solve this same type of issue where they are missing some of their channels. There is no excuse why I should keep getting the run around. We PAY for these channels and we are not getting them. When other people have had this problem solved, I don't feel like a valued customer when I am getting no where and no answers with them. Here is the link to one of the forums where they solved this type of problem. On this forum they were talking about exactly what my status is showing, which is: Con: Yes EBCP: Yes Val: ? 0x15 http://forums.cox.com/forum_home/tv_forum/f/4/t/4639.aspx bryaninphx Posted by bryaninphx 12 Apr 2014 8:32 PM I do not think your CableCARD is properly Paired and Validated, You should check CableCard->Conditional Access screen to see if your CableCard is properly paired. You should see a "V" after Val for properly paired CableCard. EXAMPLES: NOT PAIRED PROPERLY Con: Yes EBCP: Yes Val: ? 0x15 PAIRED PROPERLY Con: Yes EBCP: Yes Val: V 0x0E If Con = No then that means the CableCard is not activated Compare to the following screen: http://support.tivo.com/euf/assets/files/Moto_MCARD_pairing_cp.pdf Call Cox at 1-877-820-8202, ask them to remove and rebuild the CableCARD and Tuning Adapter on your account27KViews0likes49Comments