One condensed sentence that sums up the entire problem: When cox users go to utilize there upstream while connecting to services on AWS such as playing FORTNITE or streaming to TWITCH their incurring packet loss causing online gaming to be impossible or d
Hello Cox, I'm a fellow gigablast internet subscriber that is having the same exact issues as A LOT OF people in the southern California region. I'm in San Diego and I have amazing download speeds reaching that of 950+ consistently. Speedtest results:www.speedtest.net/.../7867448045 Networking Equipment: Tried 2 different Docsis 3.1's and both encountered same issue thus not LAN Cat 7 cables Multiple devices tested: Xbox X, 2,000$ PC (Both experience the same packet loss symptoms) ^The only reason I listed the above is to give you a sense that my equipment is top of the line equipment. The data loss isn't coming from the equipment nor the LAN Now the huge problem which degrades the entire service is this constant packet loss while using upstream towards AWS servers. I have diagnosed this through using ping plotter and viewing packet loss in between hubs passing data. The intensive upstream applications that I have experienced packet loss with are twitch (while streaming) and Fortnite. The Fortnite lag is so unbearable. All throughout the day 24/7 there is a constant nonstop packet loss ranging from 1%-6% then sporadic jumps up to 32% or so. It literally makes the game impossible to play as gunfights within the game are losing frames and data causing me to be essentially at a disadvantage 24/7. I understand sending out Techs is the first option and step to resolving this, however, by the looks of this issue it seems systematic. We as customers pay for our service to dependable and up to date as this is 2018. We want to play this game while it's popular and not 4 months from now when you deserve to believe this is a huge problem.There is in reality data loss on the upstream end of things causing Fortnite to be unplayable. The only game I play right now is Fortnite thus me having to be subjected and forced into packet loss by an incompetent ISP who either is over utilizing nodes or using incompetent hubs that incur data loss is petty in 2018. I have had 3 techs and the most recent one(DEC7) said there was data loss and they would have maintenance crews out there and if by Sunday the packet loss is till there notify someone. One condensed sentence that sums up the entire problem: When cox users go to utilize there upstream while connecting to services on AWS such as playing FORTNITE or streaming to TWITCH their incurring packet loss causing online gaming to be impossible or degraded services. I need this fixed please! I want to play fornite and knowing that every single gunfight is utterly affected by ISP issues makes it useless and a waste to play.Solved5.5KViews1like10Comments
webmail down???
Has anyone else been having trouble logging into webmail?? I think the server was hacked because I have been receiving a ton of spam emails from my "contacts", and I have never received spam emails before. Does anyone know if the server is down or what is happening?3.2KViews0likes3Comments
bad routing server causing high latency
Ok so i was wondering why i had always had the minimum of 50 ping to any server i tested never below 50 i didn't really think much f it till riot games creator of the game League Of Legends made a post of more centralized north american servers they left an ip to ping expecting to be in the 30~50 range of ping i pinged the server only to get results of 73 ping from my location i noticed people who live in Miami and other southern parts of Florida showing there tracerts of around 45-50 ping using isp's such as Comcast and centrylink keep in mind they are moving the servers from PortlandOregon to Chicago with me living in the panhandle ofFloridagoing from 90 avg ping to 73 isnt a big change for how big themileage fromPortlandtoChicagois anyways i was at a neighbors house who has centrylink i was testing his internet noticing i was getting around a average of 6 ping to a serverapproximately120 miles away and i tested at myhouse only to get thestandard 50 ms ping so after looking through tracertsi believe this serverdalsbprj01-ae1.0.rd.dl.cox.net is the problem with the routing witch is located inAtalanta i was wondering if there is anyway you guys can fix/ or meblockingroutingto this server and i pretty much am sure its this server because pinging servers more west such as inDallasi can getunder 50 ms ping when im not being routed threw this server. Btw i know cox is currently in a deal with riot games so you can use there pop's but this has nothing to do with other servers i have tested and got same results edit also this server:ashbbprj02-ae1.0.rd.as.cox.net17KViews0likes39Comments