How can I change the SSID on Panoramic TG1682 gateway?
In the interest of added security I'm contemplating changing both the default password and SSID on my TG1682 gateway. However, I was unable to find a reference for it in the User Guide I discovered on the internet (couldn't find one available from Cox). I'm hoping to accomplish this task, or at least learn if it's at all possible with the TG1682.3.2KViews0likes3Comments
Cox Security Suite Activation problem
I am triyng to download the antivirus and i get this: Cox Security Suite You are managing email address: null@ Cox Security Suite Activation Thank you for your interest in Cox Security Suite. To access this service, you must log in with the Primary Account Holder username and password for your account. The Primary Account Holder online identity is most often the User ID that belongs to the person who purchased your Cox services and whose name appears on the bill. To access Cox Security Suite, please log out and log in with the Primary Account Holder online identity. Please help2.3KViews0likes2Comments
security and router firmware updates
In light of the latest ubiquity of security breaches, I have to ask - does Cox routinely send out firmware upgrades when available [i.e. to Cox supplied Cable Modem/Routers such as the Cisco DPQ3925], or is that considered a customer responsibility? Not that we are, necessarily, a prime target, sill, I would feel more secure if our main "firewall" against malicious attacks/hacks to our local network was as robust as possible.6.1KViews0likes3Comments
Trying to Setup Remote Security PLEASE help
PLEASE someone in IT help! I purchased Samsung's SDR-3040 4 camera remote security system for my home. All the cameras and software have been installed and connected to my Netgear WPN824N router, I can view the outside of my house OK from my monitor inside. In order to access it remotely to view my home from anywhere, I was instructed in the manual to download the ipolis app from the play store onto my Android Galaxy III. After installing this, it asks me to enter from a drop down either the IP ADDRESS or DDNS, HTTP Port number, which the manual says is 80. I have entered numerous IP address which I got from my computer properties and from logging into the router. (Because I'm confused about which one to enter). But, I keep getting "cannot connect" message. I don't know what else to do. I also have to configure Port Forwarding by logging into my router, which the Samsung manual is poor at explaining. I can log into it but again I am unsure of what IP address to add. Samsung's support has been of very little help in assisting me. Any suggestions at all will be very much appreciated5KViews0likes4Comments
Unknown computer shown on my network
On Windows Explorer I noticed under Network a computer listed above my own. It wasn't there previously. It is named IVANNANICOLE-HP. Is someone accessing my Linksys wireless router or getting on my network through my COX modem? How do I get this computer removed from my network? I tried unplugging my router and waiting a few minutes, but when I plugged it in again, it was still there. I don't know if it is safe for me to go on the internet if someone is accessing my computer. I have COX's Security Suite installed and run scans regularly. Anyone else have a problem like this?11KViews0likes11Comments
Backup
The instructions say that I might need to download an applet the first time I access online backup. Windows security will not allow that site to be downloaded because there is no provider signature. Why is Cox asking me to download an applet that comes from an "unknown"source? I've tried everything I can think of, but my OS is apparently more determined to block this site. Any ideas?2.9KViews0likes0Comments
