Rewinding Live TV on Whole House 8742HDC DVR and 4642DHC Client
We recently had the whole house DVR system (Explorer 8742HDC and Explorer 4642HDC clients) installed. The default setting prohibited rewinding live TV, but I changed the setting to enable pausing live TV. But then I noticed that you can't rewind live TV like we cold on the old Explorer 8300HD DVRs unless you first press pause. After you press pause, then rewind and fast forward are operable, but only back to the point that you originally hit pause. (However, sometimes I can't even do that and I get a message that says something about having technical difficulties and to try it again later.) This doesn't seem very optimal. The reason I want to rewind is to see something again. If I want to see something again and then I hit pause (so that I can rewind), I can't rewind to the video I want to see again because I can only rewind to the point that I first hit pause. So the only recourse is to hit pause whenever I first start watching TV and whenever I switch channels. This isn't good. Any suggestions?3.3KViews0likes0Comments
Alternating channels with DVR
Until today, I have been able to alternate between channels and rewind the shows on each. Now, when I hit the "Last" button and go back, it only shows the live feed, I am unable to rewind on each channel. Anyone else having this problem? Thanks, Rex2.8KViews0likes5Comments
Problems recording HD channels with Contour
I have the Record 6 Whole Home DVR (9865HDC) along with the client receiver (4742HDC) in a separate room that is supposed to enable us to watch DVR recordings in either room. However, at least once a week, I have a show that I recorded on a HD channel that will not play on the receiver in the separate room. It will either just freeze up or tell me the recording is unable to be played. When I come back to the main unit (that is the actual DVR), that same show will usually play, however, when I try to fast-forward or rewind, the time indicator slide will not move and the screen remains frozen. If I just let the show play, it will indeed play, but there is no way to fast-forward or rewind. I'm on my 3rd unit in a year so not real excited about getting another one and having to set everything up all over again. I've also called customer support and they reset the unit, but that does not help. It's been different HD channels at different times and different days, so absolutely no pattern to when or where the error occurs. Anyone else have this problem?1.5KViews0likes1Comment