Cox Homelife
Don't know if this is the correct forum for Cox Homelife issues, but that's exactly the point.....Homelife still appears to be an afterthought at Cox given there is no dedicated customer forums page, hard to find support outside of canned videos. Options to upgrade are nothing more than to purchase more less than desireable hardware options (camera selection very limited). One true upgrade option I believe would be greatly received is ability to create custom sounds for event rules (who wants to hear sound of machine gun or helicopter flutter?) something meaningful like "(Child's name) Door Open/Closed" (I have a handicapped daughter) or "Patio Door Open/Closed". Also, if Cox does not desire to improve on it's camera offerings, then the ability to use personally procured IP camera's (even if Cox does not offer support for non-proprietary devices) would be ideal. Finally, while internet connections (Cox's service) has been great, cameras have difficulty remaining connected - thief/car would be 3 miles away by the time I connect to my outside camera. Are there going to be any "true" upgrades in very near future?1.5KViews0likes1Comment
Multiple Errors on my Docsis 3.0 model with Cox
I have noticed some speed issues with my Cox Internet connection so I logged in to look at the logs on the modem and found the following errors which are repeating every day. Before I call support and get told nothing is wrong I was hoping for some expert direction from the collective within the forum. Apr 13 2017 07:17:29 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0; Apr 13 2017 07:12:30 3-Critical R06.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0; Apr 13 2017 07:12:30 3-Critical R03.0 Ranging Request Retries exhausted;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0; Apr 13 2017 07:12:15 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0; Apr 13 2017 07:11:45 3-Critical R06.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0; Apr 13 2017 07:11:45 3-Critical R03.0 Ranging Request Retries exhausted;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0; Apr 13 2017 07:11:30 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0; Apr 13 2017 07:10:15 3-Critical R06.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0; Apr 13 2017 07:10:15 3-Critical R03.0 Ranging Request Retries exhausted;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0; Apr 13 2017 07:09:45 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0; Apr 13 2017 06:56:33 3-Critical R06.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0; Apr 13 2017 06:56:33 3-Critical R03.0 Ranging Request Retries exhausted;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0; Apr 13 2017 06:56:18 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0; Apr 13 2017 06:55:48 3-Critical R06.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0; Apr 13 2017 06:55:48 3-Critical R03.0 Ranging Request Retries exhausted;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0; Apr 13 2017 06:55:33 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0; Apr 13 2017 06:54:18 3-Critical R06.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0; Apr 13 2017 06:54:18 3-Critical R03.0 Ranging Request Retries exhausted;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0; Apr 13 2017 06:53:48 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0; Apr 13 2017 06:40:36 3-Critical R06.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d0:39:b3:f8:ed:dd;CMTS-MAC=00:1b:54:c9:87:c7;CM-QOS=1.1;CM-VER=3.0;1.3KViews0likes1Comment