Control over the parental controls (whitelist & blacklist)
I turned on the parental controls and it blocked almost EVERYTHING. My kids online school, Minecraft, even Wikipedia! I had to immediately turn it off because I could not find a way to whitelist the websites, just an On/Off toggle. I can’t even access the firewall settings; it’s either “Advanced Protection” or nothing. Every other parental control software I have ever used has a whitelist and most have blacklist editing capabilities. Many even have age group selection. Is there any way to whitelist web addresses, ports, or applications? Are there age group settings? Is it just an “All or Nothing” system?
Contour 2 Parental Control of ALL Apps
Currently only some apps can be managed in parental controls (https://www.cox.com/residential/support/managing-parental-controls-for-the-contour-2-tv-receiver-apps.html). I want to lock (or remove) the horoscope app. Please add it (and ALL apps) to the list for parental controls.
How to have parental control ON by default for unassigned devices?
Just received the Technicolor CGM4141 Panoramic Wifi Gateway from Cox this week and happy to see all the customization available per device. We're a friendly home and often have guests over to hang out and occasionally stay overnight. Can the wifi network be setup by default to have parental control ON, so we don't have to assign every single device to the Guest profile, in order to get Parental Control? If this is not possible, yet, who should I contact to add it to the development road map? This would seem to be a pretty common use case that a lot of customers would appreciate.Warning!!! Parental Controls Don't Block Adult Websites
Just a heads up. Parental controls don't block adult websites. Tried it on my devices and the major adult websites are freely available. Called Cox help and they couldn't tell me what parental controls block nor tell me what is wrong with my parental controls (if anything). You can't control the DNS on Cox owned equipment FYI. Your best off getting software/open DNS setting per device and using the cox app to turn on and off devices. Bottomline, don't turn on parental controls on Cox and think it does something. It doesn't.
