Channel available in SD, but not HD anymore
I called a few days ago to ask what was going on with the FYI channel in HD because I was able to watch it a few days prior to that, and it was having problems (skipping, pixelation), but now it is currently unavailable to me. I can watch FYI on SD, but I think when we pay for HD channels, we should be able to watch them in HD right? Also just realized that the Outdoor channel is supposed to be available in HD as well but it currently is not, and only available on SD. The customer service rep attempted to reset my box remotely a few different ways to no avail. He scheduled a tech to come out, but do you think the tech would have been able to make that channel reappear in HD? Is anyone else having this problem? I get question marks when I try to enter the channel number in for both networks...3.6KViews0likes5CommentsOutdoor Junction Box
My internet goes out continuously throughout the day. I bought a tester, and the issue is coming from the box attached to the side of my house. Is that box really necessary, or does it just provide a connection point between the cable coming from the source and the cable going into the house? If it is necessary, how do I get someone to come fix or replace it? Thank you.99Views0likes2Comments