outage downage problem Internet

4 Topics

OKC Outage Update
Not only did a moderator close off my discussion thread to replies from other users with potentially useful input, but I got the typical 'email support' reply. I did email support and here's a direct quote: "We were able to verify that we do have an outage remaining in the area. With the event being unplanned. We would be unable to properly provide you with a restoral time. We do look to have any outages corrected and restored as soon as possible." ...who exactly is this helping? Told me everything I already knew after telling me the outage was cleared in the area. Good grief Cox... If you are dealing with this, good luck folks.
exCoxxie 2 months ago Place Internet
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Okc Outage
Outage repair time was pushed back multiple times since around midday yesterday. Woke up today and still no internet, but also no more outage repair time. Luckily, people don't rely on internet to work from home, communicate with their loved ones, or anything else. Been seeing a lot of posts about sudden data usage spikes. I dealt with that last year too and they tried to blame me. With this outage nonsense, I'm glad I'm canceling my service this month.
exCoxxie 2 months ago Place Internet
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Internet outage in El Cajon, CA
Our internet service was interrupted on Saturday the 10th around 10a and is currently still down. I reached out to cox and they informed me that my outage is caused by the hurricane in louisiana which I have no idea how the hurricane in Louisiana is affecting me in San Diego, CA. My internet is still down and I have work to do and my kids also have school and we are depending on this internet connection for to this stupid pandemic. My issue is that I have called them over 8 times to get an update and estimate time of repair and they said that there is no time as to when it will be resolved.
ChaldeanPadre 4 years ago Place Internet
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Uptime
I live in Glendale,az. I use the internet in almost all of my free time. For me my internet goes out once every 2 weeks - a couple times a week. It's always late at night around 11pm- 6am. I get maintenance happens in that time. I have a weird sleep schedule and this is the time I'm usually using the internet. When I lived in Vancouver,WA and had century link my times of using the internet were the same except there the internet only went down about once a season (which was bearable). Is this normal in pheonix az?! For me this is infuriating. I keep my schedule tight and when it gets screwed up by an outage this often it's extremely tiring and definitely makes me want to try another isp. I look into the outage and it's always like O it will be back at 6am... right when I leave for work -_- yAy
UptimeIsImporta 5 years ago Place Internet
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