Have had unknown long distance telephone charges for calls we did not make. Cox refuses to acknowledge they have a problem. What can I do.
We have had two calls on bill that we did not make. Cox says they came from our phone. One person even said anyone can use our phone (I assume they meant with our permission), but we did not give permission for the calls and were unaware that they were made. They were both to Arkansas. But, last month one was made to Topeka, KS that we didn't make. Why does this keep happening?
Can only call six countries w/Simply "Worldwide" ??
I am curious about Cox phone service, particularly international long distance rates. I already have Cox internet service. https://www.cox.com/residential/phone/long-distance.html When I set zip code to 44116 (my zip code) in top right of page - Mexico, Canada, U.K, Philippines, Germany, Italy - that's it. I noticed if I change Zip to another market like 85705 (Tuscon, AZ) that there is a searchable list of hundreds of countries. How come my market is limited to six countries? I contacted Cox Sales department and the representative couldn't explain the restrictions for my zip code.
