Data Use cap BS!
So my data cap was exceeded for some unexplained reason, with the highest usage days when I wasn't even at home. The only thing I use internet for is mostly watching a few shows on Netlix. This should no way cause my usage to double! They charged me for 200 GB over their new 1TB limit! What an effing racket! I want so badly to take my crappy cable box that doesn't work anyway and throw it through their front window and be done with this monopoly. This company needs to join the real world where you actually have to please your customers to retain their business. Cox knows we are screwed because we have few if any real options. I can't wait for the day when I've paid my last Cox bill and can have nothing to do with this POS company!