error moving emails to other folders
When I try to mark the 20-30 daily spam emails as spam I get an error message that reads “The message you requested is unavailable. It may already have been deleted or moved from this folder.” I actually get that message when I try to delete a message as well. Also, I don’t think the SPAM FILTER is working at all. EVER!1.3KViews0likes0Comments
Your Mailbox Is Approaching Its Quota!!
I'm getting this message regularly. For some reason my folders in Outlook are synced to folders in Cox Mail. Whenever I intentionally save an email in an Outlook folder it saves it in Cox Mail. I do not want to delete these emails. They are important to me. I'm afraid if I delete emails from my Cox Mail folders they will also be deleted from my Outlook folders. How do I un-sync my Outlook from Cox Mail so I don't exceed my Cox Mail quota?2.1KViews0likes0CommentsEmail - Saving Messages sent/folders
Since the new cox email "system" started I've been unable to save my messages to Outlook 2010 Sent Mail folder -- it worked fine previously. Mail does get sent and I did see it in a Sent Mail file, but it immediately just disappeared out of the file. I'm finding them on the cox website as I had it set a few weeks back to save all my sent mail to that folder but in Outlook--No. Also, I had Sent Items, Sent Mail, Sent items, SentMail, Sent Objects....folders. I unsubscribed some and was able to delete in Outlook. I still can't delete on the website and can't seem to unsubscribe any of the folders. Don't know where all of these come from. In Outlook, I cannot change the file to which sent mail is sent. It defaults to Sent Mail. Then there's the Spam folder - which seems to be different than my Outlook spam folder - I had messages from family on the Cox webmail spam folder -- not in any other spam folder. I found it much easier to control my mail under the old system -- guess because I am old. I shouldn't have to read a manual to do simple tasks.4.9KViews0likes6Comments
1.9KViews0likes1CommentDefault IMAP folders
I recently converted my POP3 accounts to IMAP, and I seem to have redundant folders, e.g., Trash, Deleted Items, Deleted Messages. I can delete some of these folders but I'm not sure which folders are needed for Webmail. Also, I have four separate email accounts with Cox, and when I refreshed the IMAP folders for each one, they have slightly different folder structures. For example, one account only shows Inbox, Trash, and SentMail. Can anyone tell me what the default IMAP folders should be for a Cox IMAP account?Solved3KViews0likes3Comments
error moving emails to other folders
When I try to mark the 20-30 daily spam emails as spam I get an error message that reads “The message you requested is unavailable. It may already have been deleted or moved from this folder.” I actually get that message when I try to delete a message as well. Also, I don’t think the SPAM FILTER is working at all. EVER!
