Sending emails while overseas fails silently
Hi, I'm in Italy with my family on vacation and emails sent from any of our devices through Cox email accounts are not being processed. They show up in the "sent" folder locally, but they are never received. However, we can receive emails with no issues. I saw a couple of forum topics on this which were never resolved. The moderators suggested there is a new security layer that intercepts SMTP/IMAP calls from overseas IP addresses. They go on to say that authenticating "manually" should open the restriction. But none of the advice explains how to do that. I've tried accessing webmail through a browser, but the authentication process just hangs or errors out. But I had no trouble authenticating into my account (and submit this question). There were also suggestions to (a) see if the IP address is blocked, (b) setup a VPN connection, (c) setup a GMail proxy account. I'm not sure how to do any of that (or why I should have to). Email access to other (non-Cox) accounts works fine. So does anyone know how to solve the problems sending emails from iOS devices while overseas? Thanks very much, -Erik4.2KViews0likes3Comments