Unreliable Home Internet
I'm an online college instructor who has 2 weekly evening Zoom meetings. It is beyond frustrating to be kicked out of a Zoom session that I am running. Last night was the 2nd time in 2 weeks. When I check the app, it says there are "no outages." I have been reduced to using my phone as a hotspot. I pay $155/month for the unlimited plan. Nothing else has changed in my household. We use streaming services and have kids who use the internet for school, like most people. Does anyone know if Cox is currently improving services? OR What other options are available in San Diego - East County region? Sincerely, Annoyed English Teacher169Views0likes3CommentsNetwork disconnection
Almost daily there is a drop in both wired and wireless connections and this has been the “as per usual”from Cox with every single reply of “ It must be your equipment” and then they would claim firmware updates or that the line has feedback from another uncapped line outside my property. Has anyone else had this same issue? Each time I formally complain at the customer care . I have the gigablast and panoramic wifi886Views0likes2Comments