Network Management & Testing % High
Two days into my data cycle and it says I've already used 21 percent of my plan (257 GB), and 69% of that comes from "Network Management and Testing". I KNOW that I do not use that much, and have no idea where it's coming from. This has only been an issue since last data cycle. Cox Support has been no help at all in figuring out where these number are coming from or how to figure out what it is. I have not been changing any of my data usage or activities. I just want to know how on earth to get this fixed, and I find it outrageous that I'd be charged extra for something like this when I have not changed my data usage
Data Usage?!
Hello All, I am recently a new cox customer, been using them for the past two months. There are some good and one major bad. The good is great gaming speeds and haven't really had any internet issues. Now this is where i am now not enjoying being a customer. The past two months nearing the last week of the bill cycle my household of two which average 20-30gigs a day is seeing an insane spike of up to 250gigs in one day?! First off how? Second please cox why cant you explain remotely close to what caused that spike. And now that i read other forums, last month my OTHER category was at 4%, this month somehow is at 37% taking up more than streaming???? Oh yeah and you cant see what other means. If anyone has any tips or advice on how to ease my issue that would be great so i can stop giving cox more money. Thanks. To Cox not thrilled so far and not liking what im seeing.