Recent Discussions
New Customer Internet Service Promo price not honored?
Hello, I am a new customer as of last December and I switched from another internet provider due to Cox offering a $30 monthly price for internet with no overage costs. Now I am seeing on my bill that Internet price has already changed to over $50 per month. Why can't companies seem to honor their agreements? I thought I was locked in for 1 year at the $30 per month price. Now I am going to have to look for another internet provider again. Disappointed.Pop Up Surveys
A couple of times I have received a survey that states it is from Cox. Is there a way to know if something is a valid request by Cox or is this a scam. I have a screen shot of the survey which identifies by IP address which concerns me. I tried to post the screen shot but couldn't get it into this message.Cox survey
Has anyone else experienced a survey opening in a new tab that says it is on behalf of Cox? It has happened on two of my computers, but not at the same time. One computer uses Firefox, the other Chrome. Both times, I closed the tab and immediately ran McAfee Antivirus and Malwarebytes Antimalware. Neither could find a problem. I also checked my uninstall programs link and couldn't find any programs that were recently installed and/or any I couldn't identify. Has this happened to anyone else? Is this truly a survey on behalf of Cox?
