Fix your payment page
Can you fix your payment page? I click submit and I get a notice showing the payment processed, but it is actually asking me to check a stupid box and I often miss this and there fore it doesn't actually get submitted. This extra step is ridiculous and often makes me late and then accumulate late fees because I miss this stupid last step and think it is paid. A redesign of this process would be great! Or is this on purpose so people think they've paid and now you can charge us a late fee. Wouldn't put this pas cox to be intentional just to get extra $$$$ out of their customers that wish with all their heart they had an option other than COX.